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You get an Excel or CSV table by email — not software, not a tracking number.

When a file is ready, download it here or from the delivery email. Start a job from the unique link in the confirmation email.

Usually 24–48 hours after you submit. Queues or a flaky source site can take longer; we email if that happens. We do not promise a clock time.

If 48 hours have passed and there is still no file, write with the order number to [email protected]